I am a graduate of Kendall College of Art and Design (BFA 2009). Since birth I have had severe-to-profound hearing loss, and I was raised orally. For years I managed to get along in the classroom with the use of hearing aids and lip-reading, but after struggling to keep up in an information intensive seminar class in college, I decided to research the services available to me as a student. With the help of the Student Disability office at Kendall I finally received CART. I was very happy to have Annette as a CART reporter for two classes. She always transcribed everything verbatim, even while dealing with some very fast paced professors. For the first time, I could focus my energies on learning what the teacher was saying. Annette was always on time, cheerful, and accommodating of my needs. Without fail, she sent me the edited transcript of the class discussion the next day, so I could review it while studying. It was a pleasure to have known Annette, and I would not hesitate to recommend her services to anyone.